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Good guy HTC saves the day for melted Galaxy user

Posted by wicked July - 28 - 2014 - Monday Comments Off

samsung galaxy s4 vs htc one backs aa

Good marketing is more than airing the best commercials, orchestrating the most outrageous publicity stunts, or unleashing the biggest ad budget. Sometimes good marketing is simply a matter of seizing the moment and showing that you care about your customers more than the next guy.

That’s exactly what HTC did for a Reddit user who had a bad experience with a Galaxy S4 and the support he received from Samsung.

TweektheGeek's device

TweektheGeek’s device

Long story short, TweektheGeek’s Galaxy S4 overheated and partially melted one night, without apparent reason. The Redditor got in contact with Samsung, and initially, he was very satisfied with the company’s response. Samsung promised him he would be sent a replacement unit, along with a box for mailing back the damaged device for inspection.

A month later, TweektheGeek reported back that, while he received the mail-back box, he didn’t ever get the Galaxy S4 that Samsung’s reps promised to him. That’s where Leigh Momii, a product manager with HTC, jumped in.

Leigh offered TweektheGeek a free HTC One (M8) under one condition – if Samsung ever sends him the replacement Galaxy S4, the redditor will donate it to a charity of his choice. Oh, and she made it clear that she can’t offer free smartphones to everyone who’s been through a similar problem. TweektheGeek gladly accepted the gift.

Sure, you can look at HTC’s actions like just a PR move meant to gain some goodwill from a community of tech-minded people that are likely to influence the buying decisions of many others. Even knowing that, it’s still nice to see, however, that a large company takes an interest in the problems of average users.

We’ve reached out to Samsung to see what happened on its side and we’ll update if we get a response. As the biggest smartphone maker in the world, Samsung’s devices are often involved in similar incidents. Maybe having a competitor take advantage of stories likes this one will help Samsung – and every other smartphone maker – realize the importance of proper customer care.

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AT&T now offers the Amazon Fire Phone, HTC Desire 610

Posted by wicked July - 26 - 2014 - Saturday Comments Off

AT&T has just added to Android smartphones to its lineup, now making available Amazon’s Fire Phone and the HTC Desire 610 to its subscribers under contract or without one. Please hold off on snarky comments on whether the Fire Phone is indeed an Android phone or not, but consumers should be relatively glad that they are getting variety in their choices, not to mention the phone being sold in more places other than Amazon.

The Fire Phone, irreverent and not-so-smashing reviews online aside, will be available at USD$199 under a two-year contract, and USD$649 without contract. We’ve already discussed the highlights of Amazon’s new phone elsewhere, but the major points for consideration are these – a quad-core Snapdragon 800 processor at 2.2Ghz per core and an Adreno 330 graphics chip, 2GB RAM and 32GB of internal storage. The Fire phone also sports a 4.7-inch 1280×720 screen protected by Corning Gorilla Glass.

att_fire_phone

The HTC Desire 610 is from all indications a cheaper, mid-tier version of the HTC One M8. This phone is available at a dollar (for real) under a two-year contract and USD$199 without one. The phone is touted to be a mid-range media hub as discussed here. The phone also has a 4.7-inch 1280×720 screen, powered by a quad-core Snapdragon 400 processor (1.2Ghz) and 1GB of RAM. The Desire 610 is made out of plastic, but retains a premium feel to it. It has 8GB internal storage and an 8MP main camera.

att_htc

The Firefly feature – a service lets you take pics of items you may want to buy, and then automatically links you to the Amazon listings for the item – might be one of the major come-on’s for buying a Fire Phone. If you’re just looking for a cheaper alternative, then maybe the HTC Desire 610 may be a fit for you. Check out the source links for more info.

SOURCE: AT&T (1), (2)

HTC Desire 610 available today through AT&T

Posted by wicked July - 26 - 2014 - Saturday Comments Off

htc_desire_610_press

In need of a mid-range device from AT&T? Take a look at the new Desire 610. The device has arrived right on time and is available today from the carrier. Even though it is a mid-range device, HTC has kept notable features like BoomSound, BlinkFeed, and Zoe. Performance should be respectable due to the quad-core Snapdragon 400 processor that powers the Desire 610. And while there is just 8GB of internal storage, HTC has bundled a microSD card slot that can fit an additional 64GB. The 720p display measures 4.7 inches.

With a new two-year contract, the Desire 610 costs only $0.99; however, buying it without a contract is a much better choice due to the $199 price tag. For the price of a flagship device with a two-year contract, you can get an impressive mid-range one without any contract. Or, you can take advantage of AT&T Next and pay $8.34 per month for twenty-four months. There is no shortage of options to purchase the Desire 610.

Source: AT&T

Come comment on this article: HTC Desire 610 available today through AT&T

Unlocked HTC One (M8) Receives Update to Android 4.4.3

Posted by Tim-o-tato July - 25 - 2014 - Friday Comments Off

HTC announced today through one of their product managers on Twitter that the Carrier Unlocked variant of the One (M8) is receiving an update this afternoon, bringing it up to version 2.22.1540.3. The update weighs in at a total of 592MB, which is rather hefty for an update. 

As far as what’s new, HTC doesn’t list much. From what is shown, it appears the update includes a few “enhancements” and “bug fixes,” but the main point is that its an update to Android 4.4.3.

Given that Sense 6 covers up most parts of Android, it’s hard to tell exactly what an update to Android 4.4.3 will include. But of course, your device should always be running the newest version available, so if you own this device, go get the update.

Can’t complain about updates, right?

Unlocked M8 Update

Via: @jetleigh

Unlocked HTC One (M8) Receives Update to Android 4.4.3 is a post from: Droid Life

HTC Desire 610 arrives to AT&T, just $200 outright

Posted by wicked July - 25 - 2014 - Friday Comments Off

HTC Desire 610 All Colors

There was a time when “budget” smartphone was practically a dirty word, as it meant that you’d likely end up with a piece of junk that could barely run Android. Thankfully, things have changed for the better in the last few years, especially with the introduction of devices like the Moto G. While Motorola’s budget handset still remains arguably the best phone for under $200, the HTC Desire 610 is a very close second and, starting today, you can grab the handset from AT&T (at least for now, only in dark gray) for just $200 outright or $.99 with a two-year contract.

While the Desire 610 has a much less impressive 4.7-inch qHD display, most of the remaining specs are either equal or better than the Moto G. Like the G, the Desire 610 is powered by a Snapdragon 400 CPU with 1GB RAM and offers 8GB storage. Unlike the standard Moto G, the handset has microSD with support for 128GB cards, LTE, HTC’s Boomsound front-facing speakers and an 8MP camera that should take better pics than the Moto G (at least in theory). Other specs include a 1.3MP front cam, Wi-Fi 802.11 b/g/n, Bluetooth 4.0, a 2040 mAh battery and Android 4.4 KitKat with Sense 6.

To be fair, the Moto G LTE version has pretty much everything that the 610 has, with the exception of BoomSound and an 8MP cam, while offering a better (though slightly smaller) 720p display. On the other hand, the Moto G LTE is also slightly more expensive and we suspect there are folks that will prefer the design language of the Desire over the Moto G.

Long story short, the Desire 610 is a solid handset and is priced fairly for what you get, making in an excellent alternative to the Moto G for those that are on a tight budget. What do you think, anyone planning on picking this one up?


Source: AT&T;

HTC One M8 shows off red and pink colors

Posted by wicked July - 25 - 2014 - Friday Comments Off

If you’re the type of person who prefers to have your smartphone in flashy colors without resorting to using phone casings, then HTC One M8’s newest color offerings would be right up your alley. They are now making the smartphone available in two other color variants, namely red and pink, to appeal to those who would rather forego the original Gunmetal Gray and Glacial Silver colors.

However, not everyone will be able to avail of these funky new colours. While Verizon is offering the red variant in the US, calling it the Glamour Red model, it is exclusive in the UK to carrier O2 who will be accepting pre-orders by August 5 and will be available in-store by August 7. The Pink HTC One M8 will only be available to the Carphone Warehouse in the UK as well starting August 7, but customers can already pre-order starting July 25 and will even receive an HTC One Dot View case for free.

One-M8-red

But lest you think that there are some additional features for the two color variants, they’re still the same as any other HTC One M8 phone. And that is not exactly a bad thing as HTC’s flagship has been receiving mostly positive reviews. Its 5-inch Super LCD3 1080p display, 32GB of internal storage, 2GB of RAM, 2600 mAh battery and Snapdragon 801 processor are very desirable features to have in a smartphone. Another stand-out feature is that 5MP front-facing camera for those who just love to take selfies. The Duo Camera boasts of great imaging capabilities, harnessed by HTC’s Ultrapixel technology.

The design of the HTC One M8, with its rounded corners and edges and curved unibody design, isn’t all that bad either. The brushed metal look which worked so nicely with the gray, silver and Amber Gold (also available in the US through Verizon) colors, also work well with the two newest colors. Now anyone up for making a purple or orange one?

VIA: Pocket Now

HTC denies that smartwatch that appears in recent promotional video is an actual device

Posted by wicked July - 24 - 2014 - Thursday Comments Off

htc-smartwatch

We know HTC is planning its entrance into the smartwatch market, and we thought we might have seen a glimpse of a prototype in a promotional HTC video.

But now, HTC has come out and denied that the smartwatch which appears in the video is not a real product.

“HTC encourages our design team to explore and tinker with new ideas and even models, as is the case with the watch some viewers noticed in our recent HTC Design video. It in no way indicates an actual product HTC is planning to release. Keep an eye on this space for exciting new products from HTC when they are ready to be announced!”

It isn’t a real product yet at least — we all know that HTC had denied its HTC One M7 Google Play Edition device weeks before its eventual launch. This may be another attempt by HTC to keep the cat in the bag.

It’s just a bit odd that they’d say anything at all if this was an actual device. It would make more sense for HTC to flash the device in the video to show customers what’s on the horizon and tease it a bit, all to say nothing about it when people ask. More of a “I don’t know what you’re talking about,” kind of strategy. But obviously that’s not the case here, and HTC is taking the “deny everything” route.

Of course we’ll eventually see an HTC watch show up sooner or later, we just don’t know if it’ll be the same one that’s in the video or not. Check out the promotional video with the “fake” watch in it below.

Click here to view the embedded video.

Source: Android Central

 

Come comment on this article: HTC denies that smartwatch that appears in recent promotional video is an actual device

HTC’s clock app for Sense 6 hits the Play Store for easier updating

Posted by wicked July - 24 - 2014 - Thursday Comments Off

htc clock

If you’ve got a semi-new HTC phone, you might have noticed that HTC has started adding key Sense 6 apps to the Play Store so that it can roll out updates to users much easier than the usual OTA update process.

Today, HTC’s clock app for Sense 6 has appeared in the Play Store. This means that in the future, any software improvements to the clock app will be handled through the Play Store.

As of now, it’s showing only 10-50 downloads for the app in the Play Store, and it’s incompatible with my M8 on Verizon, and we’re hearing that it’s incompatible with some M7′s as well. It seems a bit odd that it wouldn’t work with two of HTC’s biggest flagships, so we’re guessing HTC is blocking availability to these devices until it works out some kinks in the software.

Is the app incompatible with your phone as well? Let us know in the comments section below.

qr codePlay Store Download Link

 

 

Come comment on this article: HTC’s clock app for Sense 6 hits the Play Store for easier updating

Verizon’s HTC One Remix is a rebranded One mini 2

Posted by wicked July - 24 - 2014 - Thursday Comments Off

“A rose by any other name”, or so the oft-quoted phrase goes. Verizon has just announced the arrival of a certain HTC One Remix, bearing key features of the One M8 in a tinier package. For all intents and purposes, however, this is the very same One mini 2 that will be launched in Europe and Asia-Pacific, simply slapped on with Verizon branding. But that’s not exactly a bad thing.

The HTC One Remix, just as the One mini 2, comes in a 4.5-inch display package, sporting only a decent 720p resolution versus the 1080p of the flagship. It is very much a mini flagship in the conventional sense, with a slower 1.2 GHz quad-core Snapdragon 400 processor, but with 1.5 GB of RAM versus the 1 GB of the One mini 2, and 16 GB of internal storage. That said, it does live up to the One (M8) name in some areas that do matter.

It flaunts the same metal design as the bigger One, though with a tad more plastic as we discovered in our initial hands-on encounter. While you only have a regular 13 megapixel rear camera instead of an UltraPixel Duo, the front shooter remains at the same 5 megapixel size for that perfect selfie. Two BoomSound speakers deck the top and bottom panels of the smartphone. And for whatever shortcomings this One Remix (and the One mini 2) has, it tries to make it up with software, bearing the latest Sense 6.0 UI, which means improved Blinkfeed and Zoe experiences.

The Verizon One Remix launches July 24 and will be available from the carrier’s online and physical stores. Though sold only with a two-year contract for $99.99 a month, it is also available for Edge customers wanting to get a hold of this mini flagship. The device does support 4G LTE networks, but on Verizon it also comes with XLTE compatibility as well.

SOURCE: Verizon

HTC: no, that is not an upcoming Android Wear device in our video

Posted by wicked July - 23 - 2014 - Wednesday Comments Off

htc-logo

Rumors and a leaked render suggested HTC was getting ready to announce an Android Wear device. Things got even more heated when we saw a similar product show up in an official video, but HTC has come out and squished all our hopes and dreams.

“HTC encourages our design team to explore and tinker with new ideas and even models, as is the case with the watch some viewers noticed in our recent HTC Design video. It in no way indicates an actual product HTC is planning to release.”

HTC’s official statement on the matter is a bit odd. The company seems to be giving us the press talk. Also, are they really telling us their design team is just creating products that they don’t even plan on possibly taking to the market? Seems a bit odd, but we won’t judge them.

htc smartwatch leak design video

We are here to bring facts, and HTC happens to be one of the partners Google announced when unveiling Android Wear. Not to mention, the video did show what seemed like an Android Wear device sitting in a desk. This means it’s probably past the design stages.

It’s definitely not the first time HTC has denied a product’s existence (only to see it being announced weeks later), but we could definitely be seeing something that won’t come to market. Whether this smart watch will make it to store shelves or not, we can probably expect something similar to come from the Taiwanese manufacturer.

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