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NVIDIA recalls SHIELD Tablets due to overheating, possible fire hazard

Posted by wicked August - 3 - 2015 - Monday Comments Off

Graphics hardware and device manufacturer NVIDIA has issued a recall of its SHIELD Tablet device, saying it has been discovered that the battery of the tablet “can overheat, posing a fire hazard.” That’s pretty bad news for those who have been enjoying the high-end, high-spec tablet known for its great performance.

NVIDIA says that the issue is present in SHIELD Tablets bought from July 2014 to July 2015. That’s a pretty big swath of time and products right there. It’s recommended that owners of these devices stop using their tablets, if they bought their tablets around this time period, other than for backing up their data.

To be specific, you can go into the Settings menu of the tablet, then go into “About tablet” then “Status,” and finally into the “Battery” section. If you see your battery code with “B01,” it means you have the newer batteries and the device is safe to use. If your battery code has “Y01,” it means you have to stop using the device and send it back in to NVIDIA.

The company has promised to give people replacement tablets for those SHIELD Tablet owners affected by the recall. You can fill out this online form to receive your replacement tablet. Just make sure you’ve backed up your data on the tablet.

SOURCE: NVIDIA

Talk Android Weekly Recap: July 24 – August 1, 2015

Posted by wicked August - 1 - 2015 - Saturday Comments Off

TalkAndroid_Weekly_Recap

We’re just wrapping up another exciting week at Talk Android! OnePlus announced the OnePlus Two, which has been met with much controversy. Motorola revealed a bunch of new devices and accessories: the Moto X Style, Moto X Play, Moto G, and a handful of Bluetooth headsets. Despite a successfully funded IndieGoGo campaign, the YotaPhone 2 will not be coming to the United States, and Google has indefinitely delayed the Android M Developer Preview 3.

Hopefully you didn’t miss out on any of these awesome stories. If you did, be sure to hit the break to catch up on all the latest happenings in Android!

Be sure to stay tuned with Talk Android, as this upcoming week is already gearing up to be full of excitement, as Sony has begun teasing an all-new Xperia device.

Have a great weekend, everybody!

Come comment on this article: Talk Android Weekly Recap: July 24 – August 1, 2015

NVIDIA SHIELD Tablet Updated to Android 5.1.1, Includes Performance Improvements

Posted by Tim-o-tato July - 31 - 2015 - Friday Comments Off

If your SHIELD Tablet was not affected by this morning’s recall, you can now enjoy the newly released Android 5.1.1 update. Inside, owners should see performance optimizations across the board, with NVIDIA forum members already praising the new speeds they are seeing. 

The official changelog lists stability and performance improvements, plus system-wide optimizations and fixes, including audio.

Go grab that update and enjoy, if you were not affected by the recall. If you were, you still have to update the device, but then you should probably not use the device.

Via: NVIDIA

NVIDIA SHIELD Tablet Updated to Android 5.1.1, Includes Performance Improvements is a post from: Droid Life

NVIDIA Issues Recall for SHIELD Tablet Units Purchased Between July 2014 and July 2015

Posted by Tim-o-tato July - 31 - 2015 - Friday Comments Off

A recall has been issued by NVIDIA for the SHIELD Tablet, possibly affecting anyone who purchased the device from July of 2014 to July of 2015. The issue surrounds the battery used in the device, as it has been found that in some cases, it can overheat and become a fire hazard. To correct this issue, NVIDIA is offering free SHIELD Tablets to anyone who owns an affected unit. 

To see if your tablet is affected, you will need to grab the latest software update, bringing your device up to Android 5.1.1. Inside that update, NVIDIA baked in a tool owners can use to see if their device is at risk. Once you have updated, go into your Settings menu, then select About Device at the bottom. From here, hit “Status,” then tap your finger on the Battery portion — the device will automatically inform you if it is at risk or not. If the battery category shows B01, your device is not affected. If it shows Y01, your device needs to be replaced.

Once you send NVIDIA your information through their dedicated claims site, and everything gets approved, your new tablet will be on its way. Take this time to back-up any important information you have on the device, then it is probably a good idea to turn it off and just leave it.

After checking my tablet, it appears I have to send mine in, but hey, NVIDIA is replacing the affected units with brand new tablets, so I can’t complain.

Is your SHIELD Tablet affected by the recall?

Begin Your Claim Here

Via: NVIDIA

NVIDIA Issues Recall for SHIELD Tablet Units Purchased Between July 2014 and July 2015 is a post from: Droid Life

nvidia_shield_tablet_9448NVIDIA might be in the process of pushing out software updates to its devices, but it has also issued a voluntary worldwide recall for any SHIELD Tablet sold between July 2014 to July 2015. The recall is due to NVIDIA determining that because the tablets battery can overheat, the tablet poses a fire hazard. If you have an affected device, NVIDIA will replace it with an identical device, albeit with a different battery.

Basically, because NVIDIA has stated that the recall affects any SHIELD Tablet sold from July last year to this month, this recall is open to every SHIELD Tablet sold since launch. SHIELD Tablet owners are being asked to cease using the device immediately, apart from performing any necessary backups.

The recall affects both WiFi and LTE variants of the SHIELD Tablet, with the following model numbers:

  • P1761, P1761W and P1761WX

SHIELD Tablets with serial numbers ranging from 0410215901781 through 0425214604018 are included in the recall. If you aren’t sure, you can find the model and serial numbers etched on the left-hand side edge of the tablet, as well as on its retail packaging.

How can I tell if my unit is affected by the recall? The voluntary recall applies only to tablets with a certain battery type. Once you’ve verified that you’re running the latest software, find your unit’s battery type by following these instructions: From the Home screen in Android, select the Apps icon and proceed to:

  • Select the Settings icon
  • Scroll down, select About tablet
  • Select Status
  • Under the “Battery” category, you’ll see Y01 or B01
  • If B01, your unit is NOT affected by this recall
  • If Y01, your unit needs to be replaced. Please select Y01 to launch the recall application on the device

If you have an affected device, you can submit your claim online right here. If you aren’t able to place your claim online, you can always make a call to the relevant NVIDIA customer support team:

  • US and Canada: 888-943-4196.

  • United Kingdom: 0-808-189-3133

  • Russian Federation: 8-800-100-6288

  • Germany: 0800-183-3882

  • France: 0805-080777

  • Japan: 0120-981-483

  • Norway: 0800-24-631

  • Spain: 900-838886

  • Sweden: 020-889-826

  • South Korea: 080-808-0631

  • Czech Republic: 0800-880-826

  • Poland: 0-0-800-141-0159

  • Italy: 800-788-031

  • The Netherlands: 0-800-022-4704

  • Switzerland: 0800-848-791

If you know someone with a SHIELD Tablet, let them know about the recall.

Notice for NVIDIA Tablet Customers

Voluntary Recall of NVIDIA SHIELD Tablets

SANTA CLARA, CA–(Marketwired – Jul 31, 2015) – NVIDIA (NASDAQ: NVDA) today announced a voluntary recall of its SHIELD™ 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.

NVIDIA is asking customers to visit www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.

NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.

About NVIDIA
Since 1993, NVIDIA (NASDAQ: NVDA) has pioneered the art and science of visual computing. The company’s technologies are transforming a world of displays into a world of interactive discovery — for everyone from gamers to scientists, and consumers to enterprise customers. More information at http://nvidianews.nvidia.com/ andhttp://blogs.nvidia.com/.

Certain statements in this press release including, but not limited to, statements as to: NVIDIA’s replacement of SHIELD tablets, NVIDIA’s coordination with government agencies and the recall following established industry practices are forward-looking statements that are subject to risks and uncertainties that could cause results to be materially different than expectations. Important factors that could cause actual results to differ materially include: global economic conditions; our reliance on third parties to manufacture, assemble, package and test our products; the impact of technological development and competition; development of new products and technologies or enhancements to our existing product and technologies; market acceptance of our products or our partners’ products; design, manufacturing or software defects; changes in consumer preferences or demands; changes in industry standards and interfaces; unexpected loss of performance of our products or technologies when integrated into systems; as well as other factors detailed from time to time in the reports NVIDIA files with the Securities and Exchange Commission, or SEC, including its Form 10-Q for the fiscal quarter ended April 26, 2015. Copies of reports filed with the SEC are posted on the company’s website and are available from NVIDIA without charge. These forward-looking statements are not guarantees of future performance and speak only as of the date hereof, and, except as required by law, NVIDIA disclaims any obligation to update these forward-looking statements to reflect future events or circumstances.

© 2015 NVIDIA Corporation. All rights reserved. NVIDIA, the NVIDIA logo and SHIELD are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. Other company and product names may be trademarks of the respective companies with which they are associated. Features, pricing, availability and specifications are subject to change without notice.

Come comment on this article: PSA: NVIDIA announces worldwide recall for SHIELD Tablet, overheating battery poses fire risk

Nvidia recalls some Shield tablets, potential fire hazard to blame

Posted by wicked July - 31 - 2015 - Friday Comments Off

Android tablet games

The Nvidia Shield tablet is an excellent device, and a mainstay in our list of best Android tablets for many months now. It looks though that there’s an issue affecting the 8-inch tablet’s battery, because Nvidia just announced a recall program affecting Shield tablets sold over the last year.

Nvidia is asking affected Shield owners to submit a claim to receive a replacement device. Not all units are affected: in order to check if you will need to replace your Shield, you must follow these steps:

  1. Update your Shield tablet to the latest software version (build date must be newer than July 1, 2015) from Settings>About tablet>System updates
  2. Check if your model is affected from Settings>About tablet>Status:
    1. If the entry in the Battery category is B01, you are safe, no return needed
    2. If the entry in the Battery category is Y01, you must go through the recall
  3. Tap on “Y01” to receive your device serial number.
  4. Enter the serial number on the form available here.
  5. Enter the claim number you receive from the Nvidia site in the recall notice.

More details on the recall procedure are available here.

Nvidia will ship you a replacement tablet free of charge, but make sure to save all your local data from the old tablet because once you activate the new one, the old one will be deactivated remotely and become unusable.


shield wireless controller aa (6 of 8)See also: NVIDIA Shield Tablet review91042

Nvidia did not detail the reasons behind the recall, under than to say that “tablets can overheat and pose a fire hazard.” From the multitude of reports about injury and damage caused by faulty electronics, this is not an issue you want to take lightly, so make sure to go through the recall as soon as possible.

Have you experienced any issues with your Shield tablet?

NVIDIA updates its Shield Tablet to Android 5.1.1

Posted by wicked July - 31 - 2015 - Friday Comments Off

nvidia shield tablet first impressions (4 of 9)

NVIDIA has begun rolling out an Android 5.1.1 Lollipop update to its Shield Tablet, which offers performance improvements and fixes for an audio bug.

The update weighs in at 767MB and contains the latest Lollipop tweaks as well as NVIDIA’s own bug fixes, performance improvements, and system wide optimizations. The move from 5.1 to 5.1.1 Lollipop is mostly about fixing the OS’ annoying memory leak problem, so users won’t find any fun new features to play around with this time.

NVIDIA has now also addressed a lingering audio issue with the tablet with this latest update. Users had been reporting that the speakers were emitting a high pitched whine when loading up certain games, which should now be fixed.

The update should appear under system updates in the settings menu, but the rollout might take a few days to reach you, depending on your region.

Nvidia rolls out Android 5.1.1 update to the Shield Tablet

Posted by wicked July - 31 - 2015 - Friday Comments Off

nvidia_shield_tablet_software_update

Those of you rocking a Shield Tablet will be happy to find out that Nvidia is in the process of rolling out an over-the-air (OTA) update that will upgrade your firmware to Android 5.1.1 Lollipop. The OTA is titled Software Upgrade 3.1 and it comes in at 767MB.

Changelog details are a little lacking in detail, to say the least, other than upgrading the tablet to 5.1.1 the OTA is said to include:

  • Stability and performance improvements
  • System-wide optimizations and fixes, including audio

It’s interesting that Nvidia specifically mentions audio because there have been some complaints about the Shield Tablet’s speaker playing up when certain games are loaded on the device. Hopefully, the included audio fixes will fix those quirks. Have you received Software Upgrade 3.1 yet? Let us know in the comments.

 

Source: Nvidia

Come comment on this article: Nvidia rolls out Android 5.1.1 update to the Shield Tablet

NVIDIA releases 5.1 Lollipop update for 2-year old Tegra Note 7

Posted by wicked July - 27 - 2015 - Monday Comments Off

Before there was the powerful NVIDIA SHIELD Tablet, there was the NVIDIA Tegra Note 7 – launched in 2013, and still going strong for its users these days. If any of you still own one, you probably can testify to the robustness of the specs that keep this tablet working to this day. And there’s some good news for you, too. This week, NVIDIA released the update that will take the NVIDIA SHIELD Portable gaming console to Android 5.1. Together with this update is the good news – an Android 5.1 update for the Tegra Note 7 as well.

The Tegra Note 7 was pretty great for its time – it has a 7-inch HD IPS LCD display powered by a 1.7Ghz quad-core NVIDIA Tegra 4 processor and 1GB RAM. The curious point about this tablet is that it wasn’t manufactured by NVIDIA, but by third-party manufacturers that partnered with the tech outfit for this project. This is why you will probably have Tegra Note 7’s with EVGA branding, or XOLO Play, or Zotac, or even branded as an HP Slate 7 Extreme (more on this later).

tegra-note-7-update

It’s a testament both to the specs and to the commitment of NVIDIA that a device this old will be getting the latest and greatest Android Lollipop. The software update brings a lot of new stuff to the old tablet, offering improvements for the DirectStylus digital pen that comes with it, and fixes for issues with app compatibility. It also has improved software and drivers for network, audio, and display elements.

TegraNote7-1406

A caveat for the HP branded one – it will be up to HP if it pushes out an update, so tough luck for those users. Also, some of the early feedback for the update says that battery life has suffered with Android Lollipop, so you better check out the performance if you’ve already done the update.

VIA: Liliputing

NVIDIA’s now rolling out the Android 5.1 update for the Tegra Note 7

Posted by wicked July - 27 - 2015 - Monday Comments Off

TegraNote7-1406

Owner’s of the Tegra Note 7 are in for a little treat this morning as NVIDA has just started rolling out the long-awaited Android 5.1 update to all models of the slate located in the United States.

As far as added functionality goes, this upgrade transports the latest build of the operating system to the tablet, in addition to a truckload of bug fixes and stability improvements.

Hit the break for the full changelog.

  • Upgrade the operating system to Android 5.1
  • Upgrades to various Lasso and DirectStylus features
  • Miscellaneous audio, display, network fixes and optimizations
  • App compatibility fixes

The upgrade is being rolled out in stages, as is the norm, but if you don’t feel like waiting for a notification confirming that it’s ready for your device to hit your unit, you could always search for the update manually.

To do so simply open the Settings app, scroll to the bottom and tap on “About Device”, hit “System Updates”, then select “Check for updates”. Once done, the upgrade will start downloading.

Source: Ashish Tripathi (Google+)

Come comment on this article: NVIDIA’s now rolling out the Android 5.1 update for the Tegra Note 7