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How to check Project Fi coverage in your area

Posted by wicked April - 23 - 2015 - Thursday Comments Off

Project Fi

By now you’ve probably heard an awful lot about Google’s announcement about providing a new network called Project Fi. The network piggybacks off of Sprint’s and T-Mobile‘s networks and supports making calls and texts over a WiFi connection when an LTE signal isn’t detected. If you’re considering your options as to whether to ditch your current provider and join Project Fi, you might want to check the signal coverage map first to see if you’re covered.

All you have to do is visit the Project Fi web page, type in your zip code and the map will show what sort of network coverage you can expect. Besides the mobile network coverage, Project Fi subscribers will also be able to use Google’s estimated 1 million WiFi hotspots situated around the country.

Source: Project Fi

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T-Mobile CEO John Legere formally announces partnership with Google for Project Fi

Posted by wicked April - 22 - 2015 - Wednesday Comments Off

T-Mobile Smartphone Equality

For those who haven’t heard the news, Google has officially unveiled Project Fi – the company’s foray into the U.S. wireless industry. Offering its users a cheap and simple alternative to the other mobile carriers out there, Project Fi will be able to switch between Sprint and T-Mobile’s networks and Wi-Fi connections around the nation, automatically connecting your Nexus 6 to the network with the strongest signal at that time.

T-Mobile CEO John Legere has just formally announced the company’s partnership with Google to help create Project Fi, offering up a few insights on the companies’ collaboration:

Project Fi is going to make people think differently about wireless—and I love that. Anything that shakes up the industry status quo is a good thing—for both US wireless customers and T-Mobile.

Google has well established their brand as a technology innovator that has benefited customers in a ton of fantastic ways. So, when our friends in Mountain View approached us with their ideas for changing up wireless, it was a no-brainer to team up with them again.

T-Mobile and Google’s partnership goes way back to the early days of Android. The carrier launched the first ever Android smartphone, the T-Mobile G1, and has since held close ties with Google. In classic Legere fashion, here are a few other tidbits the CEO had to say:

Disruption is what the Un-carrier does. Our mission is to change the wireless industry for the better on behalf of all wireless consumers and business customers…. So if you’re looking for a partner who lives and breathes innovation − and has a network built for today’s data-centric world and data-hungry customers − it’s easy!  You’re going to want to come to the Un-carrier. And we’re glad Google did just that.

He also comments that while Project Fi doesn’t offer all of the same features that T-Mobile does like HD Voice or Wi-Fi Calling, he’s still confident that Project Fi will be a great value to many users around the States.

To read Legere’s full announcement, check out the source link below. Otherwise, you can head here to learn more about Google’s Project Fi service.

WSJ: Google will unveil its wireless service as early as tomorrow

Posted by wicked April - 22 - 2015 - Wednesday Comments Off

nexus 6 first impressions (17 of 21)

We’ve certainly heard a slew of rumors regarding Google’s wireless service lately, and it looks like we may get a lot more information from the company sometime soon. Google will reportedly begin to roll out its U.S. wireless service as early as Wednesday, April 22nd, according to a new report out of The Wall Street Journal.

Rumors of the wireless service have been circulating around the web, stating that the service will only work on Sprint and T-Mobile’s networks, and will switch between the two depending on which mobile carrier has the strongest network signal at that time. There have also been a few rumors explaining that the service will only work with the company’s Nexus 6 handset, at least at the beginning.

Perhaps the most interesting bit of this whole report is that customers will only need to pay for the amount of mobile data they use each month – a business method that makes perfect sense, yet no carrier has adopted this method thus far. Also, the new MVNO will be able to route calls and data through Wi-Fi networks, which could greatly reduce customers’ monthly bills.

We’ve heard the majority of these rumors in the past, but this is the first time we’re hearing anything regarding the release date of the mobile service. And other than the information presented above, no other details have been outed quite yet. One thing is for certain, though. Google isn’t creating its own wireless service to directly compete with other carriers – it’s doing it to prove something. Odds are, whenever this service is announced, it will bring something to the table that could potentially influence the way other carriers work.

We need to remember that for now, this is just a rumor. But if this report has any validity to it, we may know a lot more about Google’s wireless service very soon.

T-Mobile’s Legere steps up the rhetoric against idiotic overage charges

Posted by wicked April - 16 - 2015 - Thursday Comments Off

john_legere_t_mobile

The recent Twitter flap with Donald Trump must have really gotten John Legere’s hackles raised. However, the T-Mobile CEO decided to take out his wrath on his competitors through a new video he posted slamming them for their overage charge policies. The video comes a year after Legere challenged AT&T, Sprint and Verizon to abolish “predatory” overage charges.

As part of the challenge that Legere set forth, he created a petition on change.org calling on the carriers to change their ways. According to Legere, that petition has garnered approximately 200,000 signees, but he wants to push that number higher to get their attention. This latest step is needed because he says the other carriers did absolutely nothing after he called them out last time for the overage practices.

In Legere’s latest video, he blasts other carriers again for not changing their policies on overage charges. He specifically targets Verizon for pushing free streaming apps, like NFL games, and then charging consumers for using the very apps they are pushing them to use. He also notes that the other carriers are trying to create a climate of fear for consumers who end up buying larger data plans than they really need.

Legere is asking consumers to spread his latest message far and wide through social media. He promises that he will send a very public message to the other carriers, the form to be voted on publicly, if the 250,000 signature level is reached on the change.org petition.

You can check out Legere’s video message below. Just note that there is some mildly NSFW language depending on the environment you work in.

Click here to view the embedded video.

source: T-Mobile

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Some Galaxy S6 Edge Units are Having All Sorts of Auto-Rotate Issues

Posted by Kellex April - 15 - 2015 - Wednesday Comments Off

Now that Samsung’s new phones have been in the hands of normal people for more than a few days, we are hearing of a potential auto-rotate issue that is plaguing Galaxy S6 Edge owners on Verizon and Sprint. There may be variants from other carriers experiencing the issue as well, but these are the two we are seeing mentioned more often than any other model.

So what exactly is the issue? 

New Galaxy S6 Edge devices from these two carriers, for whatever reason, are failing to rotate properly, potentially because the accelerometer is having issues. Owners of these phones are claiming that their phones work fine for a couple of hours, maybe even up to two days, but then at some point, they stop rotating. And no, it isn’t because they are failing to turn on “Auto-Rotate” in the settings. Reboots don’t fix the problem. Factory resets don’t either. These phones are stuck in portrait mode, the camera UI is upside down, and nothing can be done to remedy the situation, other than a device swap.

Samsung, Verizon, and Sprint all seem to be somewhat aware of the issue, as dozens of posts in a variety of forums all show that people are having little issue replacing the phones once they stop rotating properly. But from what I can tell, no one knows if this is a software or hardware issue.

If your phone is stuck and you head into the dialer and type “*#0*#” and tap on “Sensor,” you will more than likely see that your X is stuck at -32768. Some think that the accelerometer is getting stuck, potentially thanks to the heat caused by fast charging, while others think a software update could fix the bug. Either way, it’s not good at the moment, especially with some Edge owners now on their third replacement device.

Have you experienced auto-rotate issues with your S6 Edge? If so, which carrier is it from? Any fixes in-store that you are aware of?

We will update this post as we have more.

Via:  Verizon | XDA
Cheers Brett!

Some Galaxy S6 Edge Units are Having All Sorts of Auto-Rotate Issues is a post from: Droid Life

Sprint will send a representative to your home to help you set up your new smartphone

Posted by wicked April - 13 - 2015 - Monday Comments Off

Sprint has just announced its new “Direct 2 You” service that aims to help folks around the U.S. upgrade and set up their new smartphones more easily. The service, which is completely free, allows for a Sprint-trained expert to bring your new mobile device to your current location to set up and transfer contacts, pictures, videos and apps to your new device from your old one. The Sprint representative will also provide tutorials to help you learn how to use your new device.

Here’s how the service works:

  • Qualified customers receive an offer via text or email to upgrade their phone.
  • Customers call the Sprint phone number in the text or email to take advantage of the offer and schedule an appointment for this free service.
  • A Direct 2 You Expert arrives when and where the customer requests, sets up and activates the new phone, transferring all contacts and data from the old phone, then personalizes the new device to the customer’s specifications.
  • Customers can choose to turn in their old phones for recycling or reuse.

Direct 2 You is now available in Kansas City for eligible Sprint customers. The carrier will roll out the service to Chicago and Miami on April 20th, to ten more cities by the end of August, and to 30 more cities by the end of September. We’ll likely see a national rollout of the service by the end of 2015, as well.

We know there are a ton of older folks that need help setting up their new smartphones, and this is certainly an interesting way of helping out with that problem. It may not be enough of a reason to switch to the carrier, but perhaps this is a nice way of saving people the task of looking to retail store employees to help with the process.

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Grandmothers: Sprint Will Bring Your New Phone Right to Your Home and Set It Up

Posted by Kellex April - 13 - 2015 - Monday Comments Off

This morning, Sprint announced a new program called Direct 2 You that places a retail-trained Sprint expert in your home, with your new phone, to make sure America’s grandmother population is taken care of. They could take care of you too. They could take care of anyone really. Well, not in the nursing home capacity, but to help you get a new phone up and running! 

Sprint’s Direct 2 You is a “first-ever” wireless customer service initiative that is “revolutionary.” Seriously, Sprint called it revolutionary. According to their customer research and insights, they saw a need for in-home service, which will require them to provide a fleet of around 5,000 Sprint cars driving around metropolitan areas. Nothing more revolutionary than adding to the world’s traffic and pollution problems, right?

This is how it works. Sprint customers receive a text notifying them of an available upgrade. They can then call the number in the text, schedule an appointment with an expert, and then go about buying a new phone, all from the comfort of their own couch, once the expert arrives. The expert will setup the new phone, transfer over contacts, and make sure the phone is up and running properly.

Appointments are free by the way, and do not require that you are a grandmother.

On a related note, what’s with the “2” in “Direct 2 You?” I don’t get it. The word needed here is “to” not “two.” But because some marketer said, “Numbers look better and more catchy in phrases, so let’s swap in the number 2, even though it makes no sense.” Boom, marketing.

Any takers?

Via:  Sprint

Grandmothers: Sprint Will Bring Your New Phone Right to Your Home and Set It Up is a post from: Droid Life

Sprint will now hand deliver and assist you in setting up your new phone

Posted by wicked April - 13 - 2015 - Monday Comments Off

sprint-logo

You gotta love watching Sprint and T-Mobile add service after service in order to compete with the big boys. Sprint’s latest offering is called Direct 2 You, which is launching today.

You know what’s it’s like going to the carrier store right? Even if you know exactly what you want, it always seems to take hours to get the hell out of there. With Sprint Direct 2 You, a Sprint account rep will come to you with your knew phone, whether it be your home, office, coffee shop, or who knows, maybe even Disney World.

Now they won’t just drop off your phone, they will actually help you set it up and provide tips and tutorials until you’re comfortable using it.

This is definitely a first for wireless carriers here in the U.S., and it will be interesting to see if the rest of the big three follow suit. Even more interesting will be if customers actually use the service.

The new service is only available in Kansas City, but will eventually be available in more cities. Sprint plans on adding 5,000 Sprint Direct 2 You Fiat 500s by year’s end.

source: Sprint

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Sprint intros new international roaming plan that will give you free unlimited 2G data

Posted by wicked April - 10 - 2015 - Friday Comments Off

sprint-logo

Sprint has just announced a new “International Value Roaming” plan that will give customers free unlimited 2G data, unlimited texting, and calls that cost just 20 cents per minute when traveling to major areas in Latin America, Europe and Japan. This new roaming plan doesn’t cost anything and can be tacked on to any existing Sprint plan.

The full list of countries compatible with the plan includes Argentina, Brazil, Chile, Costa Rica, El Salvador, Germany, Guatemala, Japan, Mexico, Nicaragua, Panama, Russia, South Korea, Spain and the United Kingdom.

With the free plan, you’ll get unlimited 2G speeds. But if you’d rather spend the money on 3G data, that will cost quite a bit extra. For a one-day pass, you’ll have to pay $15 for 100MB of 3G data. A one-week pass will run you $25 for 200MB of data, and a 14-day pass will cost $50 for 500MB of 3G data. Once you go over your allotted amount of 3G data, there are no overage charges you need to worry about. Sprint will bring you back down to 2G data at no extra cost.

Compared to other international roaming plans, this seems like a pretty good deal. You probably can’t stream YouTube or Spotify very well in these countries with 2G data, but now you’re guaranteed access to the internet in these countries if you’re in a pinch. For more info, check out the source link below.

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Sprint removes international data and texting fees

Posted by wicked April - 10 - 2015 - Friday Comments Off

sprint_travel_without_data_roaming_fees

Sprint has launched aggressive promotions and incentives for customers on their network in recent months. The latest one takes an idea used first by T-Mobile, a company that Sprint was exploring as an acquisition candidate. Starting today, Sprint customers can take advantage of International Value Roaming. Customers get unlimited international data and texting while visiting Latin America, Europe, and Japan; however, connection speeds are “up to” 2G speeds. While 2G speeds are slow, it should work fine for checking emails and other small tasks. International calls, however, are not free and cost twenty cents per minute.

Hit the break for the full press release.

Sprint Launches Free Unlimited International Roaming, Unlmited Texting and 20 Cents per Minute for Voice Calls When Traveling to Latin America, Europe or Japan

Both consumer and business customers can get significant savings over AT&T and Verizon

OVERLAND PARK, Kan. (BUSINESS WIRE), April 10, 2015 – Beginning today, Sprint (NYSE: S) is introducing International Value Roaming, giving customers the ability to travel to major areas in Latin America, Europe and Japan and roam with up to 2G speeds to read emails and surf the web at no additional charge1 . Additionally, they can send unlimited text messages for no extra charge, and they can call anywhere in the world from these countries for 20 cents per minute. Customers can easily add International Value Roaming to any Sprint domestic plan at www.sprint.com/internationalroaming or by visiting a Sprint store.

Eligible countries for International Value Roaming are Argentina, Brazil, Chile, Costa Rica, El Salvador, Germany, Guatemala, Japan, Mexico, Nicaragua, Panama, Russia, South Korea, Spain and the United Kingdom.

In Sprint’s customer-centric culture, we are passionate about listening and understanding customers’ pain points and making changes to enhance their experience. One of the main complaints from customers who travel to Latin America, Europe, and Japan is how shocked they are when they return home to find huge roaming bills. Most consumers don’t want to take that risk, so they end up turning off their data roaming while traveling and miss out on all of the fun and benefits of having a mobile phone. We have removed the pain point by offering International Value Roaming coupled with the ability to use Wi-Fi calling.

If customers prefer to connect their phone to the millions of hotspots throughout Latin America, Europe and Japan, they can use Wi-Fi Calling to enjoy free calls from over 200 countries back to the U.S. Wi-Fi Calling is available at no additional charge when calling a U.S., U.S. Virgin Islands or Puerto Rico phone number2. Wi-Fi Calling is available on iPhone 6, iPhone 6 Plus, iPhone 5c, iPhone 5s and select Android devices. This is superior to AT&T and Verizon who don’t offer Wi-Fi calling on the iPhone and their customers who travel internationally still have to worry about getting charged for every gigabyte of data, every text and every phone call.

“The continuous feedback from our customers indicates how important it is to travel without the fear of high roaming charges,” said Marcelo Claure, Sprint CEO. “So, we launched free data roaming and Wi-Fi. “Latin America, Europe and Japan are only the beginning. We will continuously add new countries to ensure our customers can use their device virtually wherever they travel.”

Customers looking for higher data speeds can choose from three of our Sprint International Speed Data Roaming options offering up to 3G network speeds3 for one-day, seven-day and 14-day passes, starting at just $15.

Competitive Comparison

All pricing excludes taxes and fees.

International Value Roaming also is part of the Sprint Unlimited Plus Plan exclusively available to Samsung Galaxy® S6 and Samsung Galaxy® S6 edge customers. The Sprint Unlimited Plus Plan includes unlimited data, talk, text, Unlimited International text from the U.S., International Value Roaming and a free 32GB Galaxy S6 for $80 per month after $20 credit. It’s the first free lease in the wireless industry4.

The new International Value Roaming from Sprint, with unlimited data and texting, offers a greater value to customers over Verizon and AT&T. With Sprint, customers can travel to many of the most popular locations in the world, including Mexico, Germany, Spain and the United Kingdom, at no additional charge to their monthly bill. Although Verizon and AT&T currently offer services to additional countries, customers must pay large monthly fees to use their services while traveling. Verizon charges an additional $40 per month including 100 voice minutes5, and AT&T charges an additional $30 per month when choosing a bundle that includes these popular destinations6.

Good for Business

International Value Roaming and International Speed Data Roaming Passes make it simple and affordable for business customers to stay connected when their business or personal travels take them to Europe, Latin America or Japan. Because international travel is an important part of doing business, Sprint is giving business customers what they have been asking for and what they need for free or at a low cost with our speed data buy-ups.

Sprint offers voice and data coverage to additional countries around the world with affordable international data packs and Sprint Worldwide Voice. Visit www.sprint.com/international for more information on countries and rates.

About Sprint

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served nearly 56 million connections as of Dec. 31, 2014, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past four years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

1Requires GSM and LTE capable device.
2 Wi-Fi Calling supports calling from 200+ countries / territories. Wi-Fi Calling is not supported in select countries, including Australia, China, Cuba, North Korea, India, Iran, Singapore, Sudan and Syria. Sprint Subscribers are not authorized to use the service in countries where Wi-Fi Calling is prohibited by law. Please update your device software to the latest version to get the most current version of the Wi-Fi Calling software.
3Network speeds subject to coverage/device availability.
4Limited time offer. Requires new-line activation or eligible upgrade. No equipment security deposit required. Lease credits required. Unlimited Plus service plan. Taxes apply based on full monthly lease amount. Remaining lease payments apply in full if customer cancels service before the end of 24 months, and customer must return the device or pay the purchase option. At the end of 24 months, customers in good standing can upgrade, purchase or return the leased phone, or continue leasing on a month-to-month basis.
5Verizon: Based on Verizon Global Plan. $25 MRC: 100MB data + $15 MRC: 100 voice minutes, 100 sent texts and unlimited received texts. Available in 140 countries.
6AT&T: Based on Passport Smartphone package. $30 MRC: 120MB data, unlimited text and $1 per voice minute. Available in 167 countries.

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